Live demo · HVAC contractors

Talk to a heat pump's assistant.

This is the assistant for a Mitsubishi M-Series ductless heat pump installed at 27 Fenwold Lane in Natick by Mossgrove Heating & Plumbing. It answers from Mitsubishi's own operation manual, with the troubleshooting table and operating limits checked against the manual's pages, the installer's handoff video and the contractor's terms. Ask what a homeowner would ask on a cold night, or send it a photo.

On a computer? Scan the code with your phone instead: voice and the camera work best there, the way a homeowner standing under the indoor unit would use it.

QR code that opens the Mitsubishi heat pump demo

Scan with your phone's camera

Watch first

How it works for an HVAC contractor, in three minutes.

Things to try

"Why is steam coming off the outdoor unit?"

The defrost cycle, from Mitsubishi's own troubleshooting table.

"How do I clean the filters?"

Step by step and how often, from the operation manual.

"The top light is blinking."

What the manual says to do, and never a guess at a code.

"It isn’t heating. Can someone come?"

It confirms how to reach you and sends a service request with the model and serial. In this demo nothing is sent.

Tap the microphone and talk naturally; you can interrupt it at any time. Or type, if you are somewhere noisy.

Mossgrove Heating & Plumbing and 27 Fenwold Lane are fictional. The heat pump's manuals are Mitsubishi Electric's public documents; Talking Manual is not affiliated with Mitsubishi Electric. The handoff video was made from computer-generated photographs and narrated by a voice actor, then read by the same system a real contractor uses. Service requests are simulated.

Want this on the systems you install?

One sticker per system. Homeowners get the manual in plain answers, and service requests reach you already explained.

Other live demos: a car, an RV, a card game, a gym, a vacation rental, a home for sale.