For new-home builders
Every home you build, with an assistant that knows it.
Film the orientation walkthrough. Talking Manual turns it, with your homeowner manual and warranty, into an assistant your buyers can ask anything for years: where the water shut-off is, what size the furnace filter is, whether that crack is normal. Warranty requests reach your team already explained.
$99 per home. Nothing for homeowners to download and no sign-up.
See it in action
From the orientation walkthrough to a home that answers back.
A builder films the orientation walkthrough, checks the home guide Talking Manual writes from it, and prints the homeowner card. Then the homeowner finds the water shut-off, sends a photo of a crack, and asks for a warranty visit. Nothing on the assistant's side is scripted.
The binder goes in a drawer. The questions keep coming.
Your site manager spends an hour showing the buyers everything: the shut-offs, the panel, the filter, the sump pump. A week later, most of it is forgotten, and the homeowner manual is in a box somewhere. So they call. Many of those calls are how-to questions and normal new-home settling, and the real warranty requests arrive as "something's wrong in the bathroom", which means another call to find out what and where. Talking Manual answers the first kind from your own documents, day or night, and turns the second kind into a request your team can act on.
It knows this home
Your walkthrough, your manual, your warranty. Nothing made up.
A general chatbot can't know where your crew put the main water shut-off in this house, or what your warranty says about slab cracks. Talking Manual answers from what you gave it, and says so.
| The binder and a request form | Talking Manual | |
|---|---|---|
| "Where's the water shut-off?" | Somewhere in the binder, if they can find it | Exactly where in this house, from your walkthrough, in seconds |
| "Is this crack normal?" | A phone call to your office | Send a photo: it describes it and quotes your warranty's standard |
| "What size filter?" | A phone call, or the wrong filter | The size and the schedule, from your homeowner manual |
| A warranty request | "The door upstairs is weird" | What, where in the home, since when, what the photo showed, and a confirmed contact |
| At 11 pm on a Sunday | Voicemail | An answer, and the emergency steps first if water is coming through the ceiling |
| Coverage | Depends who answers | Never promises anything: it quotes your warranty, and your team decides |
What homeowners ask it
Careful by design. Gas smells, carbon monoxide alarms and leaks get the safety steps first. It walks homeowners through safe jobs such as resetting a breaker or changing a filter, and never through work inside the panel, on gas lines or on the roof. It never promises what the warranty covers.
How it works
Your documents once. One video and one card per home.
Upload your manual and warranty
Once, for every home: your homeowner manual, maintenance schedule, limited warranty and appliance manuals. PDF is fine.
Film the orientation walkthrough
On a phone, the way your site manager already does it: "this is the main water shut-off", "the filter is 16 by 25 by 1". We turn it into a written home guide in minutes, and you check it.
Hand over the card
Print the homeowner card for the closing binder, with two labels for the panel and the water heater. The homeowners scan it and add it to their phone.
Building the same plan again? Film one home of the plan, reuse the video, and correct each draft. We leave out any code we see or hear, and the video is deleted as soon as we have read it.
A working one, today
Ask 14 Larkspur Way anything.
14 Larkspur Way is a fictional new home by Hollowmere Homes, a builder we made up for this demonstration. Its orientation walkthrough video was built from computer-generated photos and narrated by a voice actor, then read by the same system your homes would use, with a homeowner manual and warranty we wrote. Ask it what a new homeowner would ask, or send it a photo.
Voice works best on a phone. Tap the microphone and just talk; you can interrupt it at any time.
What you get
Fewer how-to calls. Better warranty requests. Happier reviews.
Fewer how-to calls
Filters, breakers, GFCI outlets, sump pumps, paint colors and "is this normal?": answered at any hour from your own documents, in the homeowner's own language.
Warranty requests you can act on
Each arrives with what it is, where in the home, since when, what the homeowner's photo showed, and a confirmed way to reach them. Fewer trips to find out what the problem is.
Emergencies handled first
A gas smell, a CO alarm or water through the ceiling gets the safety steps and your emergency line before anything else.
See what confuses buyers
Every question homeowners ask, anonymous and grouped by plan. Cover the top ones at the walkthrough and in your manual.
Consistent, honest answers
It quotes your manual and warranty, says where an answer comes from, and never promises coverage. Your team decides.
A handover buyers remember
A home that answers back is a closing gift they use for years, and one more reason to recommend you. On the Pro plan it carries your name, voice and color.
Pricing
$99 a home, plus the conversations.
Every plan includes unlimited homeowners and typed chat. You choose how many voice minutes a month across all your homes, and bigger plans make extra minutes cheaper.
One-time setup: $99 per home, including reading its orientation walkthrough video. Building more than 100 homes a year? Talk to us. Full pricing details.
Try it with your next closing.
Start a free trial with one home, or book a 20-minute demo. Send us your homeowner manual and a walkthrough beforehand, and we'll show you your own home's assistant.
Not a builder? See every industry Talking Manual serves.
