For solar, battery and generator installers
When the lights go out, the battery answers.
Put a sticker on each battery, inverter and generator you install. The homeowner scans it and asks what stays on in an outage, why the battery isn't charging or what an alert means, answered from the manufacturer's manuals and your own handoff notes, with safety first. When it needs a technician, the service request reaches you already explained.
$299 per location, unlimited systems. Nothing for homeowners to download.
See it in action
A homeowner and a new solar battery, recorded live.
With a storm coming, a homeowner asks her new solar battery what will still work in an outage, sends a photo of a red light, and asks for a technician. Nothing on the assistant's side is scripted.
The first storm brings the calls.
"The power's out. What still works?" "Why isn't the battery charging?" "What does this alert mean?" "Can I hose off the panels?" Homeowners call your office all at once, on the worst night of the year, or they post the question in a neighborhood group. Most answers are in owner's manuals they have never opened. Talking Manual answers from those manuals and your handoff notes, for that exact system, at 11 pm in an outage, and when it genuinely needs a technician, your service team gets the model, the serial number, the alert and whether the home has power, before anyone picks up the phone.
It knows this system
The manual for this battery, not a guess.
A general chatbot knows home batteries in general. The homeowner needs to know what's backed up in this house and what this model's alert means, and your team needs a request it can act on.
| The manuals in a drawer and your phone line | Talking Manual | |
|---|---|---|
| "The power's out. What still works?" | Everyone calls at once, the night of the storm | What you said is backed up in this house, and what the manual says about stretching the charge |
| "What does this alert mean?" | "Can you send us a screenshot?" | What the manual says about it, for this model, from a photo of the app or the light |
| A service request | "The solar thing isn't working" | Model, serial, address, alert or code, whether the home has power, access and a confirmed number |
| Smoke or a hot battery | Depends who answers | Everyone out and 911 first, and never fight a battery fire |
| "Can I get up there and clean them?" | Sometimes, yes | Never on the roof: only what the manual says, from the ground |
| "Will this cut my bill? Where are my credits?" | Promised by whoever picks up | Never promises savings, credits or incentives: the utility and your team decide |
What homeowners ask it
How it works
One sticker per system. Manuals once per model.
Add the system
The battery, inverter, generator or charger by make, model and serial, what's backed up, and the homeowner. Manuals we hold load automatically; upload any other once per model, and your workmanship warranty and monitoring terms once for every system.
Film the handoff (optional)
A one- or two-minute video from the installer: where the battery, gateway and shutdown switch are, what stays on in an outage, and how the app's backup reserve works. We turn it into a guide you check and publish.
Stick it on
Print the sticker, one system or six to a sheet, and put it beside the battery, the gateway or the generator. Add the code to your handoff email and your permission-to-operate note.
No integration project, and it sits alongside the manufacturer's app rather than replacing it. Service requests arrive in your inbox as a complete email, ready for the CRM or field-service software you already use.
A real one, working today
Ask a solar and battery system.
The demo is an Enphase solar and battery system installed by a fictional installer. It answers from the manufacturers' own manuals and the installer's handoff video. Ask what a homeowner would ask in a storm, or send it a photo of a battery light.
Voice works best on a phone. In the demo, service requests are simulated.
What your company gets
Quieter storm nights, and better service calls.
Fewer outage-night calls
What's backed up, backup reserve, the app, alerts and production dips: answered from the manuals, so your office isn't swamped the day the grid goes down.
Service calls you can dispatch
Model, serial, address, alert or code, whether the home has power, access and a confirmed number. The right parts on the truck.
Safety first, every time
Smoke or a hot battery means everyone out and 911. It never sends anyone onto the roof, inside the equipment, or to plug a generator into the house.
No promises you didn't make
Savings, bill credits, incentives, arrival times, prices and warranty coverage are never promised. It quotes your terms and sends the request; you decide.
Your name for the life of the system
The sticker and the assistant carry your company, so years from now the homeowner calls you, not whoever shows up first in a search.
See what confuses homeowners
Every question, grouped by equipment model and anonymous. Cover the top ones at the handoff and in your follow-up emails.
Pricing
$299 a location, plus the conversations.
Every plan includes unlimited systems, homeowners and typed chat. You choose how many voice minutes a month across your customers, and bigger plans make extra minutes cheaper.
One-time setup: $299 per location, the same as for HVAC contractors. Many locations: talk to us. Full pricing details.
Put it on one system this week.
Start a free trial with one system, or book a 20-minute demo and we show it working on equipment you install.
Also install heat pumps or water heaters? The same portal covers them: see it for HVAC contractors. Something else? See every industry Talking Manual serves.
